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Return, Refund & Exchange Policy
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Return, Refund & Exchange Policy

Shop with confidence at Bag Chik Dxb

Check Before Payment

When your order arrives, you can open the package and check your items before making payment.

  • Check the item quality
  • Check the colour
  • Check the size
  • Make sure everything is as expected

If you are satisfied: Simply pay and take your order.

If you are not satisfied: Do not pay anything. Cancel the order and hand the items back to the courier. No payment is required.

Exchange Policy

If you wish to exchange your items after payment, an AED 20 delivery charge will apply.

Refund Policy

If you request a refund after payment, an AED 20 delivery charge will be deducted from the refund amount.

Once the delivery driver collects the returned item, the remaining balance will be refunded to you.

Wrong or Damaged Item

If you receive the wrong item or a damaged item, we will replace it free of charge.

CONTACT

DIP 1, Dubai

+971523491588

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